FAQ - Frequently Asked Questions
The Online portal can be accessed through the following link: https://www.pilot-securitiesonline.com/IW
- Launch the online portal
- Enter your Login ID
- Enter your Password
- Click Sign In
Your username is your Account ID
Your username is your Pilot Securities Limited Account ID
To retrieve your Login ID, please send an email to clientservices@pilot-securities.com or call (+234) 1 632 2710,(+234) 815 735 5500
- Launch the Pilot Securities Limited online portal
- Click the Forgot Password Link
- Enter your Login ID
- Click on Submit
- Check your mailbox for a password reset notification email containing a default password. You will be required to change the default password upon first login.
- Login to your Pilot Securities Limited account on the online portal
- On the Investments tab, click Account
- Specify the Start Date of the account statement
- Specify the End Date of the account statement
- Click OK
- Login to your Pilot Securities Limited account on the online portal
- On the Investments tab, click Portfolio Holdings
- Login to your Pilot Securities Limited account on the online portal
- On the Investments tab, click Certificates
- Specify the Start Date
- Specify the End Date
- Click OK
- Login to your Pilot Securities Limited account on the online portal
- On the Investments tab, click Portfolio Summary
- Login to your Pilot Securities Limited account on the online portal
- On the Trade Tab, click Trade
- Select the Action, Buy or Sell
- Enter the details of the transaction
- Click Preview Order and then confirm
The trading hours are between 10.30am and 2.30pm
Purchase or sale of equities can only be carried out during trading hours. Trades carried out outside this time will not be executed
Trade History shows a view of all previously placed orders. This view also specifies which orders have been completed, open, closed or executed
- Login to your Pilot Securities Limited account on the online portal
- On the Trade tab, click Trade History
- Select Open, Rejected or Cancelled orders to view their respective history
- Login to your Pilot Securities Limited account on the online portal
- On the Trade tab, click Portfolio Transactions
- Login to your Pilot Securities Limited account on the online portal
- On the Trade tab, click Purchase Contract Notes
- Specify the Start Date
- Specify the End Date
- Click OK
- Login to your Pilot Securities Limited account on the online portal
- On the Fixed Income tab, click Treasury Bills
- Enter the transaction details
- Click Submit
- Login to your Pilot Securities Limited account on the online portal
- On the Fixed Income tab, click Bonds
- Enter the transaction details
- Click Submit
- Login to your Pilot Securities Limited account on the online portal
- On the Fixed Income tab, click Request History
- Select Bonds Request or Treasury Bills Request to view their respective request
Market Data shows the real-time prices of active stocks available for trade on the floor of the Nigerian Stock Exchange (NSE) for the day.
- Login to your Pilot Securities Limited account on the online portal
- On the Research tab, click Market Stats
- Filter the stats by selecting Gainers or Losers from the dropdown list
- Login to your Pilot Securities Limited account on the online portal
- On the Research tab, click Market Watch
- Login to your Pilot Securities Limited account on the online portal
- On the Support tab, click Contact Us
- Login to your Pilot Securities Limited account on the online portal
- On the My Profile tab, click Profile